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MacPhee detailed several ways the theme park experience will be different, for the foreseeable future — all of which he says have been vetted by health and safety officials. Here are 10 of the most noteworthy:

1. Face coverings will be required. All guests over the age of 3 will be required to wear a face-covering at all times while inside the park. They will also be mandatory for staff members. According to MacPhee, the company is “looking into relaxation zones so guests can take their masks off for a moment” in order to prevent overheating.

2. There will be no parades or fireworks. Disney’s famous parades and fireworks shows draw tightly packed crowds, so the company has decided to cancel them for the time being in order to maintain social distancing protocols.

3. Temperature checks will be mandatory upon entrance. Guests and staff will be asked to check their temperature at home before heading to the park to make sure it is at a normal level. Their temperature will be checked again before they enter the park, and guests will not be allowed inside if they do not meet the health requirements.

4. Food purchases will be contactless and preferably cash-free. Restaurants and food locations at the park will be organized to ensure food is delivered to guests with the least contact with staff possible through the use of pick-up zones. Cash will still be accepted for payment throughout the park, but MacPhee indicated that “magic” wristbands — digital bracelets which guests can tap to pay for items — will be available to every guest to promote a cashless environment. Plexiglass barriers will also be in place to promote social distancing in food and retail locations.

5. Meet-and-greets will be canceled. Characters will still be out and about throughout the park, but guests will no longer be able to interact with them — unless it’s from a safe social distance. That means no selfies, no hugs, and no makeover experiences in Cinderella’s Castle.

6. A “social distance squad” will be out engaging with guests. Disney is training a group of highly energetic cast members who will educate and encourage guests to stay the recommended six feet apart. The tactic is already in practice at Disney Springs, their shopping and dining destination in Orlando, which began a phased reopening May 20, and where MacPhee says the squad has "been a hit." Signs that read "help us protect the magic" will also be placed throughout the parks.


7. Capacity will be reduced around the park. The number of guests allowed in the park will be significantly lower during this first phase of the reopening, MacPhee announced. They will also be reducing capacity on attractions, on methods of transportation and in restaurants and retail stores.

8. A new reservation system will be in place. According to MacPhee, Disney will be “Managing attendance demand through a new theme park reservation system,” and guests will now have to plan and reserve their tickets in advance.
“At this time, we are temporarily pausing new ticket sales and Disney Resort hotel reservations so we can focus on guests with existing tickets and reservations (Disney Vacation Club members can still make new reservations),” the company shared in a press release.

“Existing ticket holders and Annual Passholders will be able to make reservation requests in phases before new tickets are sold." They'll be reaching out to those guests with additional information.

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